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Please allow extra time for your web orders to be dispatched due to our busy time

Delivery

Delivery Charges

UK Mainland orders over £150 - Free

UK Standard 1-2 days £5.50 *

European Community (EU) £14.50

International (All other destinations) £14.50

In Store Pick Up Free

*For delivery times during July to September see 'Back to School' below

Despatch

Once payment is received, orders are normally despatched the next working day (except during Jul-Sep as mention in 'Back to School' below). Our main courier is currently DPD and your package is sent using their local next day delivery service. We may need to use other couriers as and when the need arises.
If there is a problem with your order preventing us from despatching, we will normally contact you within 24 hours of the order being received by us.
We are unable to cancel your order once it has been sent.

Delivery

Free and standard deliveries should arrive within 1-2 working days of despatch.
We will only deliver goods to the address on the order.

Collect in Store

TFS also provides a free collect in store option. We will advise either by telephone/SMS/e-mail when your order is ready to collect.

Back to School

During this period (July-Sep) there can be a long delay in processing online orders due to very high volumes. Please allow 2-3 weeks when ordering at this time.
Also, because stock moves so quickly at this time, it may occur that the item(s) you have ordered is actually out of stock at the time your order is picked.
In such instances we will always endeavour to keep you informed of the progress in processing your order.

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